SMS Privacy Policy

Effective Date: April 2026

This SMS Privacy Policy describes how Candlefish ("we," "us," or "our") handles information collected when you opt in to receive a text message receipt at our retail and market point-of-sale locations.

What Information We Collect

When you choose to receive a text message receipt, we collect your mobile phone number solely for the purpose of sending you a one-time SMS containing a link to your purchase receipt.

How We Use Your Information

Your phone number is used exclusively to deliver your requested purchase receipt via SMS. We do not store your phone number after the message has been sent. Your phone number is not used for marketing, promotions, or any other purpose.

Information Sharing

We do not sell, rent, or share your phone number with third parties for marketing purposes. Your phone number may be processed by our SMS service provider (Twilio) solely to deliver your receipt message.

Data Retention

Your phone number is not retained after the receipt message has been delivered. Transaction records associated with your purchase are maintained separately in accordance with standard business practices.

Your Rights

Because we do not store your phone number or use it for ongoing messaging, there is no subscription to cancel. Each text receipt is a one-time message initiated by your request.

Message and Data Rates

Standard message and data rates from your wireless carrier may apply to the receipt message you receive.

Contact Us

If you have questions about this SMS Privacy Policy, please contact us at:

Candlefish
Email: info@candlefish.com
Website: candlefish.com